Additional Services
Clinch Mountain Communications offers the following services, in addition to design, hosting and advertising:
- Website Maintenance Contract
- Additional Content Design
- Search Engine Optimisation (SEO)
- Copy Writing
- Merchant Processing Services
Website Maintenance Contract
If Clinch Mountain Communications designed your website, we offer the following service packages contracted one year at a time.
Bronze Support Package - $80 per month
If you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up spiralling agency costs, or spending valuable time yourself.
What you get:
- Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
- 60 minutes support time each month (includes making changes to your website and telephone support)
- Quarterly site link check
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
Silver Support Package - $150 per month
If you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommended.
What you get:
- Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
- 90 minutes support time each month (includes making changes to your website and telephone support) plus
- monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
Gold Support Package - $250 per month
Are website issues and problems critical to your business? If so, our Gold support package is ideal for you.
What you get:
- Response to all enquiries within 1 hour (9am-5pm Mon-Fri)
- 120 minutes support time each month (includes making changes to your website and telephone support) plus
- Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
- 24/7 site monitoring - your website will be constantly monitored to ensure that it is live. The minute it goes offline we can contact your host (during opening hours) or contact you (email or SMS)
- Quarterly site accessibility check - we will run automated tests to ensure that your website is not contravening the Disabilities Discrimination Act
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
- Quarterly website review and strategy consultation report (worth $600)
Additional Content Design
If you need a new page, or set of pages created for your site at any time, we charge $50 per hour.
Search Engine Optimization (SEO)
Search engine placement is crucial for getting new leads. We can optimize your pages for the search phrases of your choice. This may not garuantee that you hit the top of the search engines for highly competitive phrases, but we can make sure you get on the top ten results for local businesses providing the same services.
The cost of Search Engine Optimization is $50 per page.
Copy Writing
If you need to add new web pages or re-write old ones, our professional editor will be happy to write or edit the content for you at a cost of $25 per page.
Merchant Processing Services
In order to accept checks or credit cards online your business requires a merchant processing contract as well as a payment gateway. If you are not presently set up to process credit cards, or your processor does not work with online sales, we can refer you to a processor who can set you up to take credit cards online.